2 Star Sales Review

We initially order the vehicle in February. No one kept us up to date. We call almost monthly and was told the vehicle will be come in 6 weeks. When they never really odered it. It just took to long. Costco advised I should see the msrp with their discount and logo. MITCHEL advise don't have that so I will take that up with Costco. MITCHEL promised us over the phone they will honor the price quote in Feb which they didn't. I had to argue to get a better price. Took a lot of back and forth. I did ask to speak to his manager but i guess he didnt want to talk to me. He never came to speak to us. MITCHEL just kept going back and forth. You also forgot to include our down payment until we brought it up. The paperwork took process took way too long. I provided Mitchell a printout of the pre inspection from your website. Your dealership didn't honor it. So not sure why you would have that offer on your website. Seems like fraud to me so I will be looking into that with consume affairs. Overall the experience wasn't the best. Very fustration
Jul 13 2015
Reviewed by Laverne Maxime