Please disregard the answers to the questions above. I wanted to comment on our recent experience with your dealership. First I want to say that in no way am I being critical of Rick Staton. Rick was honest with us and I appreciate his help. My wife and I were there over this past weekend looking for a pre-owned car. We have a very limited budget and had seen a car on your website that we thought might fit our needs. It turns out that car didn't fit our needs but Rick's manager pointed out another vehicle, a 2007 Ford Freestyle, that we were very interested in. The car had just arrived at your facility so it had not been detailed or checked out but we made it clear that we were interested in the car and wanted to test drive it when it had gone through your preparation. Rick called me today, 8/5, to let me know the car was ready. I work out of town so I told Rick I would let my wife know and that she would likely want to test drive the car. Here's the problem - in a span of just a few hours, the car was sold. We never got a chance to test drive it, and had the test drive been a good one, we were prepared to purchase the car. Rick spoke to my wife and was upset that the car had already been sold. Needless to say, I'm very upset and disappointed with your dealership. While I didn't place a deposit on the car - the car simply wasn't ready and I wasn't going to put money down on a car that might not be roadworthy - I believe that we should have been able to at least evaluate the car before it was sold. I'm left with only 2 conclusions from what's happened - either there was a serious lack of communication between your sales staff that allowed the car to be sold, or there was no regard for the fact that we had expressed an interest in the car (and remember, we expressed this interest BEFORE the car was ever ready to be sold) and it was sold regardless of our interest. I have to believe the latter is the case. That being said, unless your dealership is willing to offer us something comparable that will stay on the lot long enough for us to test drive it, my dealings with you are over. I realize that since we didn't put any money down on the car, that I really don't have a leg to stand on, but I still feel that we were treated horribly when we were nothing but honest about our interest in the car. You can contact me if you like, but please don't unless you have something to offer that's worth listening to.

Such an awesome experience! Brett knew just what I wanted and notified me the minute this car showed up on the lot!

Nice salesman. Very straight forward. Great product knowledge, and great knowledge of available options and existing inventory. Great sales experience.

Jason was excellent all around. I came in with a one track mind and he totally made me change how I viewed purchasing a car. He was so patient with us, he explained everything in detail, showed me what I wanted but I left with what I needed. I have already told all of my family and friends that he is the one to see and Captial Ford is indeed the place to purchase ANY type of vehicle that you need.

Everything was great! I am very pleased!

Ron Shaffer is the best salesperson he is the most patient and understanding man I have ever met, I am not that mobile and he helped me so much and I love my new car and I wll send everybody at church to see Ron. And I also met the handsome Mark Roberts who was the nicest man . Thank you Capital Ford for the best buying experience.

Scott Baum and David Butler were excellent to work with. I bought another Ford because of the great service dept and the sales dept at Capital Ford.

I have a good time at the dealership. Everything went very well. The sales person CJ helped make the buying process go faster than I expected. He is very good at his job.

Ron Did Everything Possible To Get Me The Car I Wanted But A Payment I Could Afford My Best Car Buying Experience Ever

Richard did a great job helping us find the right vehicle. He was very professional and personable. I would work with Richard for future vehicles.