Customer Reviews

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2 Star Sales Review
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i purchased a 2007 Toyota Tacoma prerunner in January of 2015. I brought the truck back due to a noise in the front end. the truck was kept at the dealership for approximately two weeks. it ended up that the hub on the driver's side was messed up even though I told the salesman and don estes that I heard a noise coming from the passenger side. it cost me over 800 dollars to repart. after a confrontation with mr estes and mr jones it was agreed that capital ford would pay half(in which I thought and still think the dealership should have paid the complete cost. I have put approximately 1600 dollars into this vehicle since I purchased it. even though I felt some kind of way concerning my vehicle I still recommended my cousin to purchase two vehicles to don and yahya. she got them in june and neither one of us has received our referral fees as of today. I have talked to yahya and let him a message. I called the sales manager while on another line(on hold for over 15 minutes) and yahya did not answer. this is very disappointing to me and ms fogg.
Aug 13 2015
Reviewed by donald grissom sr
5 Star Sales Review
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Experience of buying my son a new vehicle for college was excellent...thanks for the assistance.
Aug 12 2015
Reviewed by Tom Vincent
5 Star Sales Review
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Mike was great. No pressure and he took a great deal of time with us to find the right vehicle for my wife and myself. Kevin Davis was our finance manager and he got us a great interest rate and made us feel comfortable. We have bought 2 vehicles from capital and will again in the future.
Aug 11 2015
Reviewed by Bradley Lester
5 Star Sales Review
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We have worked with Dan Hill for the last 25+ years and have purchased every single vehicle from Capitol Ford because of Dan. He is a kind, thoughtful, experienced, compassionate and patient sales person. He has always put our needs first and every experience is the best. I have alwaays referred people to Dan and would not think about using anyone else. Please don't lose this man or I will be lost
Aug 10 2015
Reviewed by Jayne Tipton
5 Star Sales Review
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Everything went well!
Aug 9 2015
Reviewed by Janae McCoy
5 Star Sales Review
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This is the 3rd vehicle I have purchased from Capital Ford in the last 10 years and it was a pleasure as always. I will always recommend Capital Ford to all of my friends and family! Ron was extremely helpful and courteous! As always, thank you for your excellent customer service!
Aug 9 2015
Reviewed by Wilton Dwight Young Jr
5 Star Sales Review
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Great and smooth
Aug 7 2015
Reviewed by Kasandra
5 Star Sales Review
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very good deal. did most of deal over phone and car was as promised I am very well pleased.
Aug 7 2015
Reviewed by fred shaw
5 Star Sales Review
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It was great. I Did not feel pressured to make decisions and sales associate took time to explain choices
Aug 6 2015
Reviewed by Kasandra
5 Star Sales Review
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Mike Porter is A++. He took us out in several C-Max's and was extremely kind and considerate. I would buy another car from him in a heartbeat and I would recommend him to any of my friends who are looking to buy a car. Mike took time and went over my new car with me top to bottom explaining all the buttons and functions. I felt totally comfortable leaving the lot and driving my new car. I have never felt more comfortable with a new car on the very first day of driving it.
Aug 6 2015
Reviewed by Patricia Harper