Mr. Cecil went above and beyond to provide excellent customer service throughout the entire process. He answered every question no matter how many times I asked it. His demeanor was inviting and made me very comfortable with asking questions. He was extremely personable and knows what he's talking about. He explained everything in detail and in lamens terms so that I would understand and wasn't left out of anything. He followed up with a phone call or a text after every encounter, including the final pick up, to make sure I was 100% satisfied with EVERYTHING. I would recommend everyone to make an appointment with Mr. Cecil if they're in the market for a new car.
Aug 29 2015
Reviewed by Brandy Penny
5 Star Sales Review
Ruben was able to meet my requirements for price, features and he came close to my goal for monthly payments. Honest, straight forward person to work with.
Aug 29 2015
Reviewed by Tom Yearout
5 Star Sales Review
HD was very knowledgeable and very truthful. He was able to answer any questions that I had. Very pleasant to work with.
Aug 29 2015
Reviewed by Greg Hunsuckle
5 Star Sales Review
Scott was awesome and ill return when im in need for another truck thanks
Aug 28 2015
Reviewed by ronnie rizzuto
5 Star Sales Review
To put it simply it was outstanding! Super friendly staff greetings the moment I walked in the door, and for the second time two years in a row Shannon Fray bent over backwards, jumped through hoops, and never rested until he found the vehicle I wanted and the most comfortable payment to fit my budget. I am now and will always be from here on out a return customer to Capital Ford and I live two hours away!!! the experience, staff and selection plus the determination to make customers happy makes the journey worth every second! I have and will highly recommend this dealership and especially Shannon to all my friends, family and coworkers!
Aug 27 2015
Reviewed by matthew sheldon
5 Star Sales Review
Dave & Skeet made my purchase a pleasurable experience. My F-150 truck was my first purchase at Capital. It is without a doubt that I will buy again from you in the future as well as recommended to family and friends.
I also had the pleasure of meeting Service Manager Jeff VanLaar since my truck needed a minor adjustment. Jeff was eager to help and satisfied my request post haste. Service to me is equally important for customer satisfaction.
Kindly apprise these Three gentleman of my comment and share with them any related accolades.
Best regards,
Joseph Indiero
Aug 27 2015
Reviewed by Joseph Indiero
5 Star Sales Review
It was really great. Ted took the extra time to come see us and put together the perfect car for us. Thrilled to have him as our rep, once again. He is the reason we continue to buy from Capital ford.
Aug 27 2015
Reviewed by Chris Nobling
5 Star Sales Review
Richard showed us trucks in our price range that fit our criteria. He was friendly and personable.
Aug 25 2015
Reviewed by Emilie
5 Star Sales Review
We had a great experience at Capital. Regie is a fine sales person.