Great experience. Jason is top notch. We appreciated his professionalism and knowledge of the Ford Edge.

Rick was great to deal with meet all our needs!!!

Great but overworked salesmen. I have purchased several cars from this organization, either capital or parkway. The one thing Capital lacks is the personal touch. If you want something you got to find it yourself, they don't have time to help you much. Parkway will work to sell you a car or truck. I recently traded my 2014 f-150 for a 2014 explorer out of need for more seats for kids. I explained my situation and that i needed an older truck to replace the one i traded. I was convinced that i could get a truck for the payment i was looking for, so i went on and traded. Well low and behold there is no such thing as a truck in that payment range, and i can only afford one big payment. Yes i am aggravated because i would have looked at other ways to get the extra seat i needed. Everyone is super nice but it all boils down to making a sale. The truck i bought prier to trading it for the explorer was a great deal but also lacked the personal touch. At parkway they make sure sink and services and sirus radio are all set up and activated before you leave the lot. I had to do all that with both vehicles the explorer i had to set up the 3 month sirus radio myself. Sale the car or truck get them out of the way and go to the next person (if you can get someones time in the first place) is how they made me feel. They do have great prices but that isn't always whats important. I feel like the salesmen are great but overworked. And am in no way wanting to get them in trouble or put them down. Management either needs to help out or hire more people to help.

I was looking to replace my present car that was on its last legs. I am retired and had a small budget for car payment. Scott didn't give up and we both kept looking until the right car presented itself. The whole car looking/buying experience can be rather traumatic for an older female, but Scott and the finance team made it painless. The two times I have had the opportunity to purchase a car from Capital Ford have been excellent experiences. I would absolutely recommend Capital Ford to someone looking to buy an new or used car.

..Sales representative was very informed about products, very patient and professional

I found out I got cheated on my Trade in. Which left me a lot of balance on my new car!! I heard the could of did way better but that's how they do women who come in and shop alone. A man would of left and went else where if it was them

The experience was superb. Similar to the other 10 surveys I filled out, rich did an excellent job.

We absolutely love Ford! Shannon our salesman is just an awesome bonus! Our experience was great and it was a smooth transition into our new car. Brian was hilarious and made us feel comfortable during closing.

I'm so pleased with my experience at Capital Ford. Burt found a truck that satisfied my husband, as well as me, and also got us a great price! Andrew was super helpful with accessories/add-ons, and Wayne made sure I had a car to drive while the final touches were being applied. This dealership truly knows the meaning of respect and good customer relations. I would definitely buy from them again!!

Sherry just made the whole experience a pleasure. This experience was so much better than my initial Ford buying experience at Crossroads Ford of Wake Forest. I would recommend Capital Ford, especially Sherry, to all my friends and already have. This is the way you should feel after buying something as big as an auto. She was awesome and went out of her way to get me exactly what I wanted. ??