Customer Reviews

Add A Review

5 Star Sales Review
review starreview starreview starreview starreview star
Barry was great! He helped out with everything and gave me everything I needed! He worked hard to figure out everything to get me a car that I would like and set me well.
May 7 2013
Reviewed by Tricia Wong
5 Star Sales Review
review starreview starreview starreview starreview star
Very nice people to work with. evryone was very helpful and respectful.
May 7 2013
Reviewed by kathleen higdon
5 Star Sales Review
review starreview starreview starreview starreview star
I went to Capital Ford on Saturday, May 4, 2013. As I was looking around the lot, Tony Watson greeted me. He asked me what I was looking for and what I required in a car. He was so patient and kind to me and my family. He promised to get me in a car and that's what he did. Vic, the finance guy, is very nice as well. He made sure that I had payments I could afford and he listened to all of my questions and concerns. If you are looking for a car, come see Tony, Vic, and Andy at Capital Ford. They will treat you well and get you into the car of your dreams! God Bless! Shaneice
May 6 2013
Reviewed by Shaneice McNeil
5 Star Sales Review
review starreview starreview starreview starreview star
I have only used Mike Porter! I have bought several cars from him. He is the only one I trust and he is honest and a Christian. Through the deals he will keep me updated. When the managers are not in a good mood or pleasant to deal with he keeps calm under pressure and keeps on it he doesn't give up. Huge thanks Mike for the 2013 Ford focus and the 2012 Ford Flex and all the rest of the cars. You can count on me coming back.
May 6 2013
Reviewed by Gregg
4 Star Sales Review
review starreview starreview starreview star
Everyone was very kind and helpful. I guess i had my heart set on one Escape and had to settle for another. I like the SUV i purchased but really hate the fact i walked away from the one i wanted because i wasn't willing to pay 50.00 dollars more a month and Vic could not come up with a way to make my payment come down 50.00 dollars a month. Maybe next time. Thanks for all the help from Kendell Riddick. Maybe next time!!!
May 5 2013
Reviewed by Deborah Pegram
5 Star Sales Review
review starreview starreview starreview starreview star
I had great customer service everyone was attentive to my needs. They made sure that I left with the car of my dreams! Excellent overall. I'm all smiles!
May 1 2013
Reviewed by Tia Moore
1 Star Service Review
review star
A simple return phone call. Just value your clients time. Service dept here is worst than I ever had to deal with. No return calls. Passing you off to one advisor to the next. I wish I could have purchased my car somewhere that you get treated the same way the first day thinking about buying a car to the next phase when you need it service.
May 1 2013
Reviewed by Bill
5 Star Sales Review
review starreview starreview starreview starreview star
I have been contemplating getting a new vehicle for a while now and I always wanted to start with Capital Ford. I purchased my Ford Expedition from here in February 2003 and I absolutely loved my truck. It has carried me almost 230K miles. When I came here, my sales representative was Kevin Braswell. I've visited several places for my next vehicle as you can imagine, but the customer service experience I received from Kevin was great! He really listened to my needs and got me the vehicle I wanted and didn't try to force me to take something I didn't really want. Kevin constantly searched for vehicles and sent me things he thought fit the bill and ultimately landed on the car me and my three boys can be happy with --- hopefully for another 10+ years :) Thanks Kevin and thank you Capital Ford!
Apr 30 2013
Reviewed by Kristy Dudley
5 Star Sales Review
review starreview starreview starreview starreview star
My salesman, Barry Edwards, was wonderful. I got the car I wanted, for the price I wanted. Very satisfied!
Apr 30 2013
Reviewed by Angel Pace
5 Star Sales Review
review starreview starreview starreview starreview star
Fran was a great sales person and gave us a personalized eperience. She followed up in a timely manner and listened to our needs and wants. She was available to answer any questions we had without putting pressure on us. I would definitely do business with Fran again in the future.
Apr 30 2013
Reviewed by Beah Bell