My salesman Bubba was very helpful. He took the time to answer all questions about the purchase of my vehicle. He was a great man to work with and would recommend him to my friends and family. Very patient and light hearted. Made my experience fun. Thank you.

Came in for test drive of 2014 Fusion to help select company car. Salesman Bubba Liles was extremely helpful by offering a test drive and presenting the features and benefits of the car even though he knew he would not get the sale. He said he was "representing Ford Motor Company and that was part of his job. He was very enthusiastic and proud of his product. I will definately come to Capitol and Bubba for my next personal car purchase.

Hi Scott, I returned yesterday from my first trip to mother's in Cumberland County since buying the Fusion and wanted to tell you how happy I am with the car. I want to thank you again for all of your assistance. You paid attention to what I said I was looking for. It was the most pleasant car buying experience I have ever had. Thanks for your patience with me as I had to work around my parent caregiving responsibilities. I appreciate you keeping in touch with me via email and by phone. Also, thanks for suggesting that I test drive the Cinnamon SEL that I purchased. Even though either of the other two that I test drove would have been a good buy for me, I'm really glad I decided on the Cinnamon one. I like the upgrades that it has and it feels like and looks like a luxury car. I'm getting much better gas mileage than my Mustang GT got so that is another plus. Even with all my running around I haven't had to fill up since I left the lot with a full tank. I couldn't be happier with my decision. It is everything I was looking for in a vehicle and more. Thank you again for your guidance throughout the entire process. Sincerely, Brenda Brantley

I had an air conditioning problem, I was told you tested it and the compressor had a leak it would be almost a $1000 to fix. I didn't feel right about that since we had just picked the car up from you and didn't have no air problems before it went in. I took it to Classic ford for a 2nd oppion and the said the coolent line was broken and fixed it for $487. the compressor was fine, it works great now. Also you can't test the compressor with a brocken line. not sure who was ripping me off at Capital Ford but someone surely was of #500 for a compressor that had never been tested and works great. this is my 5th time in only 2 years haveing major problems at your dealer ship. I've spent well over a $100,000 dollars there but will not be back and will tell my co workers at Mcdonald's corp to us one of the other dealers in the area. I have tried for over a month to reach management with no returning my calls. then when I get a call back I have to hear about how over worked he is thats why he couldn't get back to me. like thats my problem. Now he wants me to send him a long e-mail explaining things with an RO from the other dealer after i spent over a month trying to get ahold of him. No, I am sorry for charging you $100 for trying to ROB you or can you come in and lets make this right. Just whinning and send me a e-mail that I wont hear back from till who knows when. Mean while I paid $100 for nothing, had to pay $487 for a line that Ford Motor mounted where it would break and has now replaced the design with aq new one, show someone in Ford knew of the problem.

Bought one and inquired about another and I get this survey instead.

Super easy online emails

I was nit given the 500.00 voucher money that I was suppose to get I have bought a lot of cars with you in the past and I would like to know what happen to the 500. internet money that's all my concern thank you

All of the sales representatives were Courteous, Proffessional and Efficient. Tony K really went all out to meet my needs for a new vehicle. He listened to what I had to say and made the whole visit painless and enjoyable. Brain Anctil the Finance Manager went above and beyond to find a good quote and help me keep my payments within my desired range. Thank you all at Capital Ford in Raleigh NC. Sincerely, Raymond E. McAlistert

Never visited service waiting area. I've owned Cadillacs and never recd a drink and pastry in the waiting area. Staff was awesome. I dif will be back wuth my Focus! Who needs a Cadillac anyway???!! Lol! Service advisor Tim was wonderful!

you sold me a car with out having all the keys and the rep wasted my time one hour 30 minutes in a sync class without explaining you wanted $60 yr for service. If i have to pay $60 for bluetooth it will nto happen. my sons phone sync free in my call but mine phone will not work at all. You are liars and cheats.