Customer Reviews

Add A Review

5 Star Sales Review
review starreview starreview starreview starreview star
Our salesman Richard Cappelletti was very knowledgeable and helpful with all of our questions. If I have another Ford purchase in the future I will defiantly use Richard Cappelletti, and send all of my friends to him.
Apr 2 2013
Reviewed by Kelly marshburn
0 Star Sales Review
Sales Rep Fran Kovach was excellent !!!
Apr 1 2013
Reviewed by Tom O
5 Star Sales Review
review starreview starreview starreview starreview star
AUSTIN WILLIAMS AND STEWART HILL AT THE CAPITAL FORD SERVICE CENTER WERE ABSOLUTELY WONDERFUL! THEY NOT ONLY TOOK CARE OF MY 2011 FORD FOCUS' PROBLEM, BUT SHOWED EXCELLENT CUSTOMER SERVICE TO ME AND MY THREE CHILDREN AS WELL. I WAS VERY PLEASED WITH THEIR SERVICE AND WILL CONTINUE TO HAVE MY VEHICLE SERVICED THERE. I CAN SEE WHY THEIR LOBBY IS FILLED WITH SO MANY SERVICE AWARDS...THEY ARE WELL DESERVED!!!
Mar 28 2013
Reviewed by LATONYA DAVIS
5 Star Sales Review
review starreview starreview starreview starreview star
My sales associate is THE best!!! Not only did Mr. Simmons sell my daughter her first car, he also sold me MY first car and we are BOTH extremely pleased with our purchases! The staff is knowledgeable, friendly and patient! (lol) and I appreciate everyone’s effort. In addition, an extra shout-out to Mr. Ademola…, (he is hilarious!) Keep up the GREAT work you guys – you rock!
Mar 25 2013
Reviewed by Traci Whitehead
5 Star Sales Review
review starreview starreview starreview starreview star
I am a person that doesn't like pressure, I want what I want and Richard Cappelletti is the man to see. He is very knowledgeable about the vehicles that he represents and is an asset to Capital Ford. If you want honesty and integrity I would highly recommend Richard.
Mar 24 2013
Reviewed by Don Biscardi
1 Star Sales Review
review star
I will NEVER buy a vehicle from Capital Ford again! I was rushed throught the process because it was the end of the day for the saleperson, felt like I was talked into something I couldn't afford, the car was not completely clean or full of gas when handed over to me, I recieved way too many phones calls and emails after the purchase, and I definitely was sold a Lemon of a car! The car broke down twice within the first few months and one thing after another started going wrong within the first year! I know it was a used car, but I bought a used vehicle from Crossroads Ford, 8 years ago, and I didn't have any probelems or have to fix anything on it for the first 2 years a owned it and it is STILL running today!!!! I love Fords, but my experience at Capital Ford was terrible!
Mar 24 2013
Reviewed by Robin Smith
5 Star Sales Review
review starreview starreview starreview starreview star
The staff at Capital Ford did a great job of helping me find the right car, and the right financing.Dave Lachmann was my salesman and he was very calm and low pressure. I found what I needed in their used car inventory and was on the road the next day. They were even able to track down a second key from the prior owner and get it to me after the sale. I would do business with these guys again.
Mar 21 2013
Reviewed by Rick Wellington
5 Star Service Review
review starreview starreview starreview starreview star
Great check in
Mar 21 2013
Reviewed by Robert Young
4 Star Service Review
review starreview starreview starreview star
Stopped in for quick lube oil change on cpo car. Very quick! Clarence Ferguson Sales Manager even pointed me in right location and helped facilitate. I was kept up to date by both service writers.
Mar 19 2013
Reviewed by Scott Lassiter
5 Star Sales Review
review starreview starreview starreview starreview star
My expierence has been wonderful! This is my 5th car purchase from Capital Ford The past 2 with salesman James Brown was nothing less. James went over and above the call of duty to make sure that my expierence here was great. I will recommend James and Capital Ford to all of my family and Friends
Mar 15 2013
Reviewed by Yvonne Craigmiles-Lide