"Chicago" Joe Intini was very responsive, patient, and easy to work with. We negotiated almost everything via e-mail, which made the experience low stress, manageable (with work, kids, etc), and successful. The entire process was the most pleasant experience I've had purchasing a car. Chicago was even willing to come in on his day off (a Sunday) so that we could test drive the 2013 Ford Fusion we ultimately purchased that day. Jesse Pridgen in finance was also extremely easy and enjoyable to work with, as well as responsive the day-after-the-purchase when I had a question. The dealership in general seems to have its act together and I would recommend them to anyone.
Apr 29 2013
Reviewed by Jill Mozier
5 Star Sales Review
I HAD A GREAT EXERIENCE AT CAPITAL FORD. MAKE SURE YOU COME AND SEE FRAN FOR YOUR NEXT CAR. EVERYTHING WAS VERY EASY AND PLEASANT.
Apr 29 2013
Reviewed by MATT WARREN
5 Star Sales Review
I've never met a sales person like Fran. She's fantastic. Ask for her!!
Apr 28 2013
Reviewed by Dolores
5 Star Sales Review
I had such a great experience at Captial Ford! Bubba,(our superhero guide through the process),was extremely helpful, friendly, and honest in his car selling approach; my husband and I also met Mark Roberts, who was very friendly and ensured our needs were met. In the event we need another new (or used) car, Capital Ford will be our go-to dealership, and I would suggest to others seeking a new (or used) car to stop in to see for themselves how wonderful the staff and selection are!
Apr 27 2013
Reviewed by Beth Hunter
5 Star Sales Review
Working with the team at Capital Ford was a phenomenal experience. I was in the market for a pre-owned SUV and their knowledge was immense and extremely helpful. I did not feel pressured as they partnered with me throughout the engagement. Donnie Eason, Doug Hasking and Jesse Pridgen made a great team from negotiation of my trade in to the sell and finance of my new SUV. Thanks Capital Ford for a great experience.
Apr 27 2013
Reviewed by Shawn Kieft
5 Star Sales Review
We were looking to purchase a Ford Flex and we returned to Capital Ford due to the experience we had in a previous interaction with the salesman (Gerald). We had helped our son when he needed to find a car. Gerald helped us out and provided us with a very friendly and courteous experience. He was honest and direct so we came back when we wanted to make this purchase. Gerald listened to our needs and helped locate a vehicle that met those needs. He has been a great resource for us and we would recommend him to anyone looking to purchase a Ford vehicle.
Apr 27 2013
Reviewed by Jim & Annette Evans
5 Star Sales Review
I purchased a brand new 2009 Escape Hybrid back in May 2009 at Capital Ford, and it was my first ever Ford purchase. One week ago I was in an accident due to another driver failing to yield. I told the insurance that under no circumstances was my Escape to go anywhere other than Capital Ford because nobody else has ever serviced it, but my Escape was beyond repair and totaled. What did I do? I went to Capital Ford yesterday and replaced it with a 2013 Escape Titanium 4WD. This was the first time in my 26 years of car ownership that I was a repeat customer of ANY automobile manufacturer. Why? Because I NEVER had ANY problems at all with my 2009 Escape, and the service I've always received from EVERYONE at Capital Ford has ALWAYS been TOP-NOTCH! It's obvious that they all care about the customers. You have me as a customer for life! Thanks to my salesman Chicago Joe, and Mike V in financing...two great guys! LOVE LOVE LOVE my new Escape! It's AWESOME!!!
Apr 26 2013
Reviewed by Scot Scheuring
5 Star Sales Review
I had a great purchase experience!! Mike did a great job helping me do the deal from 1200 miles away and he even helped with shipping!!!
Apr 26 2013
Reviewed by Alan Hagie
5 Star Sales Review
very good
Apr 26 2013
Reviewed by jack
5 Star Sales Review
I was referred to Capital Ford by Shawkeyda Pilson . She referred me to Jason Griffith , said had a great expierence with him, very good Sales Rep ,This is my very first new car and the expierence was great !! Kenny that helped Jason and Vic that did the finance made it easy for my first new car purchase . If you are in the market for a car go see Jason Griffith .