Bought a 2010 For Mustang GT. Our salesman Brett was excellent. He was helpful with the selection of the car. He helped us get the financing, and took care of us throughout the sale process. We even got a tour of the service dept and facilities. What topped it off was when we got in the new car to drive home it had a full tank of gas, can't ask for much more than that! Thanks Brett and Capital ford!

I do not like how the fiance department operates and how I was treated. This care was suppose to a surprise to my wife and how they treated me and used my wife as a pawn is wrong! Chuck seems to be the only one that is honest and tells you the truth about a question. Kevin on the Expedition tried to call me up two days later to get 500.00 cash from me after it was done trying to steal money! I shouldn't give 5 stars!! The only reason I am giving 5 stars is I don't want this to affect Mike Porter. Other wise this would be one or two stars!!! count your self lucky and warned!! Thank you Mike Porter for your hard work and doing everything you can make a this work and then being back stabbed by the finance department to ruin the experience... Also to make my wife cry at the end is not acceptable and no apologies to her as of yet!! If this is for service department at the truck center I have never had an issue as of yet. Wife says everything gets taken care of by the hottest guy in the service department Jeff VanLaar

I left feeling like I got a fair deal. I wish it didnt have to take all day but overall I left feeling happy with my decision to stop in. Loiue P was very nice and professional.

My standard for how I think a business should conduct themselves is probably unattainable by pretty much anyone. With that being said, they were really friendly and not real pushy except when I wanted to take a day to think about it, but not so much that it upset me. It was a pretty straight forward deal and I received a satisfactory offer for my trade. I went with Ford Credit though, per their advice, I let them run my credit with 3-4 other banks, that's all they better have or I'll be very upset and they'll lose any future business from me, but they still used Ford Credit in the end, so I'm not to thrilled about that. While the interest rate is good, I think it could have been at least a point or two better, my history with Ford Credit I would think warrant that. I took rebates or APR so I wasn't expecting 0% or 1.9%. They did a great job acquiring the car I wanted and the delivery was ok. It was raining so I can't really judge the outside, the inside was clean for the most part but there was still just a tiny bit of dust on the dash. In the grand scheme of things, the car was very clean, but it didn't look like they wiped down the interior at all, again, not saying it was filthy, not even close, but I notice small details like that. The salesman went over the different manuals and warranties and and basic functions and offered to help set up the SYNC feature but I declined, I prefer to figure that stuff out myself. The overall experience was great, I had done my research prior to visiting on the car, my trade, and the incentives available to me, I just still get the feeling sometimes that, even though I'm almost 35, I look young so they fluff up certain things they say to either impress me or to make me think they went above and beyond for me and while that may be the case, maybe, how they say certain things to me I perceive as fluff or bs. After they went with Ford credit anyway, I wished I hadn't let them run my credit with anyone else, but I did because they told me that they felt they could possibly get a better interest rate at another bank. Again, still pleased overall.

I was greeted right away, which could be ok but could be annoying. Jerry Francis was the salesman and he was personable, sincere and genuinely interested in providing the information I needed. He was straightforward while still being polite and flexible. The finance fellow Jesse was also informative and helpful while being very efficient. We all know that the people involved in selling used cars are under a lot of pressure and want to make their commission. Yet these people managed to do it while keeping their eye on the ball...getting the customer the information he needs quickly and bringing up issues he may not have thought of.

I'd been wanting a new car for a while and finally just called to talk to someone to see what my options would be. I was glad to talk with Mitch Strickland. He was excellant from start to finish. He was extremely professional, honest, to the point, and actually, made me think better of car salesmen. HUGE thanks to him for everything!!! The next time I'm car hunting or know of someone who needs one, I'll definitely be coming back to him or referring them to him. He's the best!!!!

Partick Partin was great. While I was just stopping by to look and get an idea on prices I did wind up buying. Patrick layed the options out and spent the time explaining the deal and the tax Benefits for purchasing vehicle for my business. Skeet Johnson was great as well offered to come and pick me up at home so I could drop my car off. That day I went to 6 dealership and capital ford where the only ones that came out of the office .I will be buying all my future cars and trucks from capital ford in the future and recommend them as well.

Very easy

I had an awesome experience. The staff at Capital Ford that attended to my needs were the best a customer would hope for. Thumbs up!

I needed a car and my credit wasn't where I wanted it to be but I was approved. Alicia did a wonderful job helping me and I just want to say thanks. My payment are where I wanted them.