Customer Reviews

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5 Star Sales Review
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We went in on a rainy Sunday afternoon to trade in a truck for a new car for my almost 16 year old daughter. Our salesman was very nice and informative and didn't mind walking the lot in the rainy weather until we were satisfied with the model, color and trim of the car we selected. He was very patient with us and answered all of our questions. Overall it was an excellent car buying experience.
Mar 19 2014
Reviewed by Paula Clark
5 Star Sales Review
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Bob Couick, Commercial Fleet Manager, was very professional and accommodating in assisting our church transportation committee in the purchase of two 2013 Ford 15-passenger vans under the Ford CPO program. No pressure--just provided information and showed us vehicles that enabled our committee to make an informed decision. A very positive, pleasant experience.
Mar 19 2014
Reviewed by Sam Ewell
5 Star Sales Review
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James Bennet in my mind is a great sales manager and a better person. He was open and honest. He also worked with me on a post-sale issue that was professionally handled. Jackie, the sales person was also spot on. She is only 4 month into working for Capital Ford and new when to call in the experts. I appreciate people that say, I don't know but will find out. She has also called me yesterday and today to see how thing are going, and to schedule getting the small scratch fixed, which is scheduled for tomorrow. Jesse the Finance guy whas also great. He didn't put the pressure on me for the extened warrentee. Overall, 99.9 out of 100. I never give a 100
Mar 18 2014
Reviewed by Jay McKeever
1 Star Sales Review
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Doesn't matter now. I will never purchase another vehicle from Capital Ford.
Mar 17 2014
Reviewed by Joel Johnson
5 Star Sales Review
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David Booker was a big help. I'm not a fan of Ford cars but David made a really good sell.
Mar 17 2014
Reviewed by Ali Goodman
5 Star Sales Review
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Dave was very helpful and attentive. He listened and was also very thorough. Dave really provided us with a great car buying experience!
Mar 17 2014
Reviewed by Tracy A.
5 Star Sales Review
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Fast service, knowledgable and good prices. Ted Cecil knows how to treat customers well. This was a great experience. Great Job!
Mar 17 2014
Reviewed by Dennis Martineau
5 Star Sales Review
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Wonderful experience from beginning to end. Keep up the great work!!
Mar 17 2014
Reviewed by Shawn Garland
5 Star Sales Review
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The salesman, Jerry, was excellent to work with. He found the car I was looking for, prepared it for a test drive, and I purchased it at a good price.
Mar 17 2014
Reviewed by Stephen Remenyi
5 Star Sales Review
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Nothing short of fantastic! David Allen was our salesman and he knows the Ford Explorer from top to bottom. When we picked up our new Explorer, David stayed with us 2 hours past his quitting time to ensure we had everything we needed and all of our questions were answered. I will always look for David whenever I need to buy another vehicle. The general manager David Butler is a jewel! The Explorer we wanted was not at Capital Ford, but that didn't stop David, B., he worked tirelessly to find us just the right vehicle with terms we could we could not refuse. David Butler is a delight to work with. Mike and Brian in finance answered all of our questions and were patient in explaining all of the options available to us concerning our vehicle. Thank you to the folks for the spectacular cleaning and detail job! My cherry red Explorer dazzled. To the entire Capital Ford staff thank you for making this a pleasurable experience.
Mar 16 2014
Reviewed by Jimmie and Deborah Smith