It was an excellent experience with professional service.

Outstanding!!! David Booker showed great knowledge of the entire experience. He kept me informed of the steps in the vehicle buying process. He answer all of my questions without hesitation., very honest, dependable, and follow up on any concerns. He went beyond his scope of duty to assist me in every way he possible could..such as taking me to the service location to introduce me to the staff member. My overall experience at Capital..always beyond a ten. The staff are always wonderful and helpful. Really make you feel like part of the family.

Richard cappelletti is an excellent sales man

Overall, the experience was excellent. I felt no pressure at any time and everyone was very professional.

Was having a good experience until I got home and was able to look at the vehicle in the daylight the next day. There were indention's on the rear bumper where it looks like the vehicle was backed into something. I don't care if the vehicle does have 18,000 miles on it. The paint on my 11 year old Mustang was nitpicked, and the vehicle I bought was only a year old (2013) so in my opinion there shouldn't have been but maybe 2 scratches on the paint. There are about 6 different scratches on the drive door under the door handle, and for a vehicle that does not have a key, I am not sure why there should be scratches in this area. So I enjoyed my experience for the most part, but am upset about some of the things I found on the vehicle in the daylight. Also it advertises on CPO's that the oil has been changed, but when I got home my vehicle told me the oil needed to be changed, so I called and found out when the last time it was changed, and it was 6 months ago. If you don't reach the mileage amount for an oil change it is recommended to at least change it after 3 months.

my experience was excellent! mitchell anderson was very helpful and a pleasure to deal with. as always andy jackson was great! you have the best sales team in the business!

I worked with Terry Sharp and had an excellent experience, he is by far one of the most pleasurable and awesome salesman I've ever had the PLEASURE of working with. I use the word pleasure because he wasn't pushy, stubborn, hard headed, or anything unpleasant. He was the perfect salesman. He answered all my questions and concerns, as well as helped me find the perfect car without telling me what I should or wanted to get. I couldn't be happier.

Our salesperson, Barry Edwards, was very accommodating and patient with us while we made the decision on our new vehicle. He did not rush or push us which I appreciated. He worked with us several visits before we made our mind up and then when we did, he worked with us to get the transaction completed in good order. He was friendly and knowledgeable of the different vehicles.The finance manager, Aric Swanger, was very nice and worked with us to make the sale happen at the best finance rate possible. Austin at the repair division was also very accommodating to allow us to leave our old vehicle at the repair shop since we wanted to trade it in on a new car. We have now purchased three vehicles with Capital Ford and have been happy with your service through the years. Thank you, Melissa Laurie

To begin with I felt led. I was only shown 2 vehicles and told these were the only ones that would work for the deal. Then I get home and I am reviewing the paper work and I realize that the warranty information is different from what was on the window sticker. Even the price had changed. But worst of all was that the sales man never even bothered to do the final checklist with me. He drove me up to the maintenance shop, introduced me to the techs but never made my first appointment To me it just seems like all he cared about was getting his commission. This is my second vehicle I'm getting from here and it's my second bad experience.

great customer service from Scott Eason and the rest of the team.