I had ordered my Mustang convertible last month, but due to health issues and unknown health costs, I was compelled to give up my car order. Scott Eason had assisted me through the ordering of the car and was so kind when I cancelled my order. He refunded my deposit and wised me well. He said he would send me a picture of my car when it came in. He did and I just couldn't do without the car I had ordered. I purchased the Mustang 2 days ago and everyone I dealt with was wonderful. The process was simple and I am thrilled! I will be recommending Capital Ford to everyone I know who is looking for a car. Thank you!!

Larry Harris was phenomenal. There are no other words to describe his service. He was patient as we did three test drives. He was amiable and pleasant. He was personable and comfortable. He went above and beyond what we expected and requested to ensure quality customer care and service. He is what every pre-owned care sales person should be. The rest of the staff was welcoming and greeted us warmly. We never felt like we were being hunted. Skeet helped take care of Ashley (7 months pregnant), who after being there for 2.5 hours was hungry. Thanks for the delicious sausages and hamburgers! Thinking about major purchases is easier when the mind and heart aren't distracted by hunger! The finance team was informative and was always trying to offer the best deal. When we chose to use our preferred finance company, we never felt like the finance team was indignant or offended. Thank you for your help. We will recommend Capital Ford to our friends, and we are thankful that we chose to make our purchase with this company. Please tell Larry Harris that we are glad he was on the lot that morning! He's fantastic!

Brett was great and so was Brian Anctil. We appreciated the GM lowering the price so we could get some cosmetic work done closer to home in Wilmington. Overall a very nice, quick experience. Thanks!

I felt like I got an ok price for the van, but dealing with a salesman is always rough from my experience. They claim they have no room at all when they do and I hate that game. The most frustrating part was when the sales manager had charged me $40 for nitrofill that they don't put in E350 vans. When I asked for the $40 he told me that we had negotiated that the previous day and he waived a $10 tag charge that he didn't realize I was going to be charged and he thought that was more than fair. He was obviously upset when the wonderful finance manager told him he was going to cut me a check for the $40. I would hope that Capital Ford would be able to give me the $40 back for something they didn't give me when I just spent $25,000 with them.

Captial Ford is fortunate to have such experienced, knowledgeable, professionals representing their dealership... Terri Rodgers, Mark Keeler and Mike Vevurka were fantastic to work with and their hard work is noted and appreciated. I will confidently recommend Terri Rodgers at Capital Ford to anyone seeking a car, she really knows her stuff and works highly efficiently. Thanks to Terri, Mark and Mike for making buying my Mustang a positive experience.

Tim Mallard is very helpful, never had a problem with his service

Professional, friendly salesman, Jason. He listened to my needs.

The car buying process should be quick and easy, once the right vehicle is found. I appreciated the assistance of multiple people in making the car buying process fast and enjoyable. Thanks you.

Best sales and finance departments in all my years of purchasing vehicles. Our sales agent, Alisha gave us her undivided attention when we needed it and our space to have our family talk time when we needed it. We were just as happy when we reached the finance process and met Jesse. He was great! This is out second visit to Capital Ford in Raleigh in the past two years, and it just keeps getting better. We didn't just purchase one vehicle, we bought two! That's right! My husband bought an F-150 FX4 and I bought my first Ford Edge, just last weekend. LOVE them both! Thank you Capital Ford for making our investment process so relaxing. You guys know your product, and you know how to satisfy your customers. Yep, we are so proud to tell everyone about our great experience at Capital Ford!

It was the easiest and best experience I ever had buying a car. The customer service couldn't be better. The salesperson Richard was awesome and answered all my questions.