Customer Reviews

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5 Star Sales Review
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My daughter actually went in to purchase the vehicle and co-signed for her. She was greatly pleased and well respected by the salesman. All I had to do is go in the next day and sign paperwork, without any hassles or delays.
Apr 7 2014
Reviewed by Amelia High
5 Star Sales Review
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It was a very good experience. Patrick Patrin helped us a lot to make the right decision and find a "perfect" car and he spent a lot of time explaining all the options and benefits to us. I would recommend Patrick and Ford Capital to my friends.
Apr 7 2014
Reviewed by Malgorzata Gradowska
4 Star Sales Review
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I have been looking for just the right truck for going on 8weeks. I even drove 10hours to check out a few. I found an 09 online and loved it. I emailed Capital and the next morning I received a from Ron. He was a super nice guy and we mad a deal that day over the phone. I drove close to 4hours on Saturday morning to come buy the truck. Ill think about Capital the next time im looking to buy.
Apr 7 2014
Reviewed by Darrell Barnhill
5 Star Sales Review
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Smooth & easy; the Salesman and Dealership made the process quick and painless throughout. Good job; great car!
Apr 7 2014
Reviewed by Matt Berger
5 Star Sales Review
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Every time I've delt with Capital Ford in Raleigh, I've had a good experience. This time was no different. Jason and Wayne were great to work with. They were very knowledgeable, professional, enjoyable to work with and really went out of their way to make sure I was happy with the purchase of my new Mustang. I'll continue to deal with all the fine people at Capital Ford.
Apr 5 2014
Reviewed by Alice Satterfield
5 Star Sales Review
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Tiim did a great job and my experience was exceptional
Apr 5 2014
Reviewed by Damon Davenport
5 Star Sales Review
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I had a fantastic experience at Capital Ford. Thank you so much!
Apr 4 2014
Reviewed by Beth comes
4 Star Sales Review
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Service after the sale is the issue. When we returned our F150 to the dealership for minor repairs, we were treated rudely and the customer service, rental and and service staff were very unprofessional. We were given the run around and treated as an inconvenience, The repair required us to leave our truck 3 or so days on two separate times however when we picked up the truck each time the repairs were not complete (speedometer calibration) The customer service rep, not the salesperson, that initiated the sale of the truck was rude along with the person that handled the loaner car. For instance, the person handling you loaner car informed us that it would take an hour to rent the loaner car we had just returned to the dealership. The question was asked, why so long since we just dropped off the car. His reply, you either want to rent the car or not, your choice. Rude, Rude, Rude. When we left your dealership, we were deflated and very disappointed. What had been a very positive buying experience quickly changed to a very disappointing experience. We took our truck to Deacon Jones Ford in Goldsboro and without question, the speedometer calibration was done at no charge and no questions asked. This was the first vehicle purchased from Capital Ford and the last. I guess once you get the sale your dealership is not interested in service and customer satisfaction. We will not be back, as though you care.
Apr 3 2014
Reviewed by Jones
5 Star Sales Review
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I was not yet ready to depart with my 2001 Ford expedition but Mitchell made me at ease and made the whole process very pleasurable.
Apr 3 2014
Reviewed by Chasity Richardson
5 Star Sales Review
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The experience was great i have been with ford for years now always a great experience i have brough four ford edges and two mustang i rate my experience with ford excellent.
Apr 3 2014
Reviewed by milford armour