Dave Lachmann was great to work with. He helped me every step of the way through my purchase - from patiently explaining the new car's electronics to finding and ordering a spare tire kit, to going through the final paperwork one last time to make sure I understood my purchase before I left with the new car. In the future, I will refer anyone I know looking for a new car to Capital Ford. Thanks very much
Mar 3 2014
Reviewed by Katey Ahmann
5 Star Sales Review
It was nothing but pure customer service and no pressure involved. My salesperson Tim Mallard gave me the best buying experience and I will for sure come back to this dealership when the time comes to get a new truck!
Mar 3 2014
Reviewed by Brandon Roberts
5 Star Sales Review
Very helpful service and very satisfied.Charles was straight forward and I actually felt like I got a good deal!
Mar 2 2014
Reviewed by Jed hemenway
5 Star Sales Review
FROM THE FIRST PHONE CALL WITH TERRI ROGERS TO MEETING IN PERSON TO THE FINANCE SPECIALIST VICK , THIS WAS THE BEST CUSTOMER SERVICE FROM TOP TO BOTTOM
I WILL HIGHLLY RECOMMEND TO MY FRIENDS AND FAMILY
Mar 2 2014
Reviewed by Nelneeta lytle quash
5 Star Sales Review
Shannon was a great salesman.
Mar 2 2014
Reviewed by Constance Billerman
5 Star Sales Review
It was very good.
Mar 2 2014
Reviewed by Jessie Brewer
5 Star Sales Review
While I understand the process is somewhat time consuming it is still too long a process once you made the deal to the time you can drive away. This is in no way a reflection on the actual people that helped in the process it is simply the process is long.
Mar 2 2014
Reviewed by William David Snipes
4 Star Sales Review
Customer service was very good. The people were very friendly and knowledgeable. I dealt with Greg and Brian. I will definitely recommend Capital Ford to my friends.