My husband and I arrived at Capital Ford on Saturday, March 8, 2014. A nice young lady on a golf cart said she would send a salesman right out. Approximately 2 minutes later, Kenneth Burnette, arrived with a smile. We told him what we were interested in; shown all the Explorers. There was one that I favored right from the start-2014 Explorer Limited. We had the test drive, and I immediately fell in love with it. Kenneth answered all our questions; and upon completion of all paper work, he got in the car with us to review all the "bells and whistles". Kenneth, I'm stilling learning where everything is! Kenneth gets a "5 Star" and Capital Ford gets a "5 Star". I highly recommend Capital Ford to everyone that wants to be treated with respect, kindness, and fairness .Thanks Kenneth! Thanks Capital Ford! Brenda and Danny Beamon

Everyone I worked with was extremely helpful and pleasant to work with. The process was very smooth and the customer service was phenomenal.

Ted Cecil delivered on every promise with an impressive level of professionalism, expertise, and knowledge. I have already referred a colleague, and will continue to recommend Ted. Great service!

My experience with Capitol Ford was great! Dave Lochman was my salesman and he was awesome. I factory ordered a new mustang gt. The wait from delivery was a little longer than expected but it wasn't Capitol Fords fault and the car was well worth the wait!! I would and have already recommended Capitol Ford to others . Thanks for the experience, it was a pleasure..

I had never been to Capital Ford. I did own a Ford, a 2011 Fiesta, but because we live only a couple of miles from Crossroads Ford, we purchased our Fiesta there. Makes sense. However, I was curious about the Costco auto purchase program, so I went to Capital to look at the pricing of Fusion hybrids. The price was right, the trade-in price for the Fiesta reasonable (though I knew I could do better, I went for convenience), but best of all, my sales person, Terri Rogers, was terrific. Customer relations and service is paramount to me, and she was what sealed the deal for me. I believe that had I gone to a dealer and haggled and pushed and pulled, I might have saved a few more dollars (maybe), but I wanted a stress-free experience and got it at Capital Ford. In fact, every one of your people I spoke with was personable and professional. I liked that. Because I'm now retired, I don't mind the extra mikes and time to get to your place for service. If your service matches the experience I had purchasing the Fusion, you'll keep me as a customer.

Ron was extremely helpful and very open. He was wonderful and he made me feel as though he was honest and wanted me to be satisfied and happy with my purchase. I have referred three associates to him.

It was great! Very happy you were open on a Sunday. I'm very busy and that got you the sale.

The Salesman started at $15000 for a car on the Capital Ford Website advertised for $12,995. He wrote the car up for $13,995 and after negotiating for over an hour, we bought the car for 12,885. I talked to the sales man on Monday, he said there was nothing he could do. I spoke to his manager and he gave me back $500. I still feel we are $500 off. Maybe your sales staff should check the website, before starting negotiations?

Skeet Johnson and Kenny Burnett were excellent to work with.

Salesmen did not harrass us and were very eager to respond to any questions we had. I feel Bubba went above and beyond to make sure we were happy.