1 Star Sales Review
Your collision center is the worst and I cannot wait to tell everyone about poor customer service!
I have called 3 times in one day to see if they part is in for me to drop my car off and no return phone calls.
When the estimate was done the service rep didn't even tell me what to expect next - I had two pull the answers out of him. I don't understand why they can't explain the process quickly. "We will need to order your part, and they we will give you call to bring it in. And for the rental car you will be taken to National and they will continue with your coverage" blah blah blah...
Jul 15 2014
Reviewed by Amy Arden