Customer Reviews

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5 Star Sales Review
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I came in just making a list of the things that I likes.. not planning on buying anything that day. CJ assisted me . He was wonderful, patient, he listens he was funny & he made capital ford feel like home and not a business. I left there in a car that I chose off my list and I'm happy today. Thank you so very much for your help, & Me. Vick in Finace!
Jul 24 2014
Reviewed by T. Williams
5 Star Sales Review
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My shopping experience was great! I would refer anyone to shop at Capital Ford.
Jul 24 2014
Reviewed by Devona Avery
5 Star Sales Review
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Everyone was very friendly and helpful. Great experience
Jul 23 2014
Reviewed by Linda Grubb
5 Star Sales Review
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My experience with Capital Ford was fine. My salesman Ted Cecil was so helpful and knowledgeable about this car. He showed patience and answered every question, believe me I had a lot of questions. I was pleased with my dealings with the store.
Jul 23 2014
Reviewed by Peggy Council
5 Star Sales Review
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Everyone I encountered was accomidating. I had a great experience and not only would I buy from you again, I'd recommend your dealership. I have a we owe, that has yet to be performed I expect and hope it goes as smooth as all else. Thanks for being honest and fair. Love my GT mustang. Duane
Jul 23 2014
Reviewed by Duane Pearce
5 Star Sales Review
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Well, this was my fifth purchase at Capital Ford; and my second purchase with Ruben Pierce. I continue to purchase from Capital Ford because of the service department--which is outstanding.
Jul 23 2014
Reviewed by J Eugene Pipas
5 Star Sales Review
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Great experience. Made buying a new car a pleasure. My sales person was knowledgeable about the vehicle and took as much time as needed to explain all the features of the car.
Jul 23 2014
Reviewed by Karel Shultz
5 Star Sales Review
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The best experience I have ever had buying a vehicle. Richard C. is the best salesman on the planet - hands down!!!
Jul 23 2014
Reviewed by Angela Harding
2 Star Sales Review
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Overcharged for leather and have not received a refund check.
Jul 22 2014
Reviewed by Troy Bailey
1 Star Sales Review
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I bought a car, a used car, from this dealership and owned it exactly 43 days when I began having issues with the car. I called the guy who sold me the car to see if they would fix the problem. I hadn't`t had the car very long and had only driven it a total of 400 miles in that time. When I called Scott was all beside himself to make sure he helped me get it fixed right away. I mean the brakes on the car shouldn't`t be singing this soon after purchase right and the battery shouldn't`t have gone bad. So I got off the phone with him and was relieved that this was going to get fixed. Then 20 minutes later Scott calls me back and starts talking about how they aren't going to help me. They would have been happy to help me if it had been the new car he thought I was talking about. The time quickly changed when he realized that I was talking about a used car and he uses 2 words to describe why they don`t have to help me with either situation. Those 2 words were state inspection. Capital Ford and Scott it isn't`t about your state inspection and that it gets you out of fixing anything that goes wrong with a used car. It is about what is right. I`'ve only had this car for 53 days and have driven it 450 miles I couldn't`t have possibly driven that car so hard I broke the battery and wore through the brake pads. My grandfather owned a used car lot and he was known in the quad cities area as a reputable salesmen. In an era when husbands took their wives to the used car salesman to make sure they got a good car. Men freely sent their wives on their own to his lot because they knew that their wives would come home with a good car. They also knew that if for any reason there was something wrong with the vehicle my Grandfather would have fixed it on the spot no state inspection and I`m not responsible. Just fix and make right. This is what I asked of you, to do the right thing, instead I got state inspection and no.
Jul 21 2014
Reviewed by Heather Wilkinson