very satisfied, I would do business with this company for future vehicle purchases

I figure honesty will best server your dealership so I will be totally candid. Your sales staff and finance department are very professional, top notch, and an asset to your dealership! Your sales staff are great people and take care of customers within their capabilities, however your intake or detail shop is very disappointing. I recently purchased a used CPO F-150. The truck looks awesome. However, the previous owner must have had dogs in the truck many times. There was dog hair in corners and urine on the carpet. I could smell it the first time I test drove the truck. The salesmen, relying on the detail shop, said they would take care of it. In the end they did because they are professional. But, not before the detail shop tried to pass this truck off as clean when it clearly still smelled of urine. The used car sales manager agreed that the carpet needed to be replaced. After it was replaced I still smelled urine but not due to carpet. It was due to rear floor mats that were not replaced that still smelled of urine. Once I removed them from the interior, the smell went away. The detail shop has no attention to detail and should have caught all this before this truck was ready to sell. The worst was when your sales staff had to rely on the detail shop who said they detailed the truck. After I took it home I found where the previous owner wiped hundreds of boogers all under the driver seat. This about made me puke. This detail shop has no attention to detail! I steam cleaned all the hundreds boogers off the seat myself. This was unbelievable that the detail shop could miss something so obvious, boogers all over the driver seat. Again, your sales staff are great people and very professional. It is unfortunate that they have to waste their time and resources when they rely on a detail shop that is substandard and take away the great experience that could be had with your excellent sales team. All of this could have been avoided if the detail shop would have actually took initiative and actually initially detailed the truck, removing all boogers and dog hair, and replacing the carpet. If this was done, your great sales team would not have had to waste time with this. I would give your sales team 5 stars, but with 1 star for your detail team that brought the whole experience down. Because of your excellent sales team, I would send a friend to your dealership and highly recommend friends and family to become customers. I think the detail shop is an easy fix with the right motivation. If you have any questions feel free to call me at 919-324-4131. Thank you.

Excellent. I would like to give a huge thanks to Ron Wilson. Couldn't have been more pleasant experience. He took the time to answer any question in depth and was constantly in touch with me through the entire process. Made it a very simple experience. Ron is a great guy. Everyone I dealt with was good but my hats off to Ron. We had some challenges with the way our company is structured but he worked right through it. Thanks again.

All my need were addressed in a timely and professional manner.

Best car buying experience I have ever had. When I am ready to purchase my next vehicle it will definitely be with Capital Ford. The sales person Tony was amazing; he was extremely knowledgable and wonderful to work with -- I never felt like I was being pushed into a decision. Aric in finance was very knowledgable too and worked hard to understand my needs and find the right finance program to meet them.

It was a very straight forward experience where the sales reps did their best to keep me comfortable during the process.

Came back to capital ford because of Jason Griffith, and he didn't disappoint. Classy, well informed and totally professional.

This is the 8th car I have purchased from Capital Ford. Warren Grant has been my salesman since 1992. He is always professional, courteous, and helpful.

Everyone was helpful and tried to get me the best deal possible.

Got the car I wanted at the price that was advertised. Fair Deal.