I had an awesome experience purchasing my new Focus ST! I will recommend Capitol Ford and it's friendly and knowledgeable staff to anyone who is in the market for a new car. Shannon and Brian bent over backwards to get me in the car I wanted for a price I could afford! Two thumbs up!!! :)

All was fine till till we met with financer. Salesman quoted a different price. Than when we met with finance

Took longer than I wanted but you were busy. A couple of vehicles shown should not have been on the lot. Need to check them out better. Sales was not pushy allowing me to think and chose. I believe and hope i chose right. Information about sending title and getting registration was non existing Have not received either.

I had a great experience. This is the third car I have bought from you and I am very satisfied.

Capitla Ford could stand behind their CPO cars. (That are suppose to be great or good as new.) After the purchase of your vehicle good luck getting any quality service from the dealership. The actual service dept was fantastic but the other aspect of the dealership was terrible. Just like car salesman and politicians they are both crooks.

I am having to deal with your service department right now if I had had this experience before I bought the vehicle I would have never bought a vehicle from capital ford , my service writer refuses to talk to me or return a phone call , my vehicle has been at the service department for 2 days I have not been able to get any information on it all day today

Everyone I dealt with had a bad attitude. I purchased a used vehicle which was presented to me as nice of a used vehicle I could fine. For the most part the vehicle seemed to be as described but it is sitting at capitol ford at this time having major service work performed. Luckily I caught this during the test drive along with a few other issues that are hopefully getting addressed as well. I feel the vehicle did not have a Ford claims. They claim they spend lots of money to get their used vehicles in excellent condition before they are put out for sale. In my case being alert and cautious found problems that should have been caught before I bought it. I am fortunate that they are fixing these issue at no charge. Id a manager would like to contact me regarding these issues especially with staff members, that would be great. My email is jljones9559@yahoo.com.

Doug creech is fantastico

Everything went well.

Jimmie White was excellent and Aric the F&I specialist was excellent also. So happy and pleased with the 2014 Ford Explorer XLT and look forward to further maintenance and service visits.