I was very pleased with my sales person. The finance person was very hard worki my and effective. Everyone was very friendly. Great sales force. Thanks

We purchased a certified pre-owned Fiesta last week. Before we made it home that night we began to have trouble with the vehicle. After two trips to the service department we wanted to trade our vehicle in. At that time we met with our salesman Jerry Francis and started the process on trading our vehicle in. The entire process went smoothly and I am extremely satisfied with the service that we received from your dealership. We currently have a 2014 Fiesta Titanium that we are very happy with. Your dealership has earned my business and I will recommend your business to others in my area.

Have one concern/complaint. The operators manual for the F-150 seems to be generic for all F-150's and not specific for the XL that I purchased. It is very confusing to have to "sift through" all the provided information and figure out what is relevant to my vehicle. Primarily, most of the confusion being experienced is in relation to the SYNC usage. I am aware that at 10:00 AM on Saturdays there are info sessions, however, the Saturday morning sessions are not possible to attend due to time conflict.

All parties involved were friendly and very helpful with our visit and purchase.

Excellent assistance and support. Everything was specific and clear. Couldn't have asked for more!!

Our friend Mike Potter was great, however once we got in the back we felt like everything changed. However we were so tired of spending so many hours there we were just ready to leave with a vehicle.

excellent service from Ted Cecil! He went above amd.beyond to help me get into a dependable car!

great all around. thanks

The experience that I had was goof, but not perfect. My son and I were buying him a car and it was a true learning experience for my 21 yr old at the same time. If there was anything Capital Ford could do: Provide the best possible price when selling a used or new car. I am 54 years old and purchase cars every other year. The Salesman & Manager were not honest in giving their best & lowest price for a used auto with 7600 miles. Similar to Banks, the techniques used was, in my opinion, was an attempt to penalize a young person by getting the highest possible price and/or interest rate for a car because of their inability of establishing credit. I purchased my 1st auto, in my name, at age 18 - yrs old. I would also recommend to stop using the tactic as all other dealerships by trying to make the customer pay the sticker price. Of the 14-16 cars I have ever purchased, I have never paid sticker value. At 18, that tip came from a Chrysler Salesman who helped me buy my 1st auto. It is common knowledge that a previously own car looses its' sticker price value. But, to have Sales people attempt to "stick it" to tge customer, then lie to them that you can't offer any discounts t is bad and makes a customer want to leave and go to a different dealer who may give the best deal. We had one that would cut their price by $2100, but my son did not want an all white car. If cars must be sold by sticker price only, then why have multiple salesmen? It would be a waste of money and that savings could be passed down to the customer. Ben & Tyler Gladden

We worked with Tony and he was by far the best person I've worked with in all my customer service experiences. He was very patient with me and my husband as we had many wants/needs but were on a limited budget. Tony found us the perfect car for a great deal. I will certainly recommend anyone to go to Tony for their car search. Thanks again for all the great help!