Customer Reviews

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5 Star Sales Review
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It was great! Derek Dellafosse was great to deal with and I appreciate his kindness. He was very easy to talk to and I didn't feel the pressure to buy just any car. He really wanted to help me find the car that was right for me. I feel like the price of the car was fair and competitive. Thank you for a great experience.
Feb 13 2015
Reviewed by Christine Shaffer
5 Star Sales Review
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Great customer sv from Mr. Clifton and from Kevin financial services
Feb 12 2015
Reviewed by Yvette Banks
5 Star Sales Review
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Very friendly employees. Took time to help us and make sure that our needs were met.
Feb 12 2015
Reviewed by Rebekah Hutchison
4 Star Sales Review
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I went through TrueCar.com and found what I was looking for. For the most part it's was pretty easy to purchase my car. It was pretty busy so I was waiting a lot. Just had a long workout that morning and Not good to wait that long on an empty stomach. That was the only bad thing I really experienced. For the most part I was taken care of far as the vehicle I purchased. The sales person cleaned and fueled the vehicle. And I asked for the car dealer emblem to be taken off and it was. First new car I have purchased and it went easier than expected. Lock in a price before you go so you don't have to worry about bargaining. Like I said, good experience just make sure you eat some thing before you go.
Feb 11 2015
Reviewed by Daniel Mansfield
5 Star Sales Review
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It was amazing. When I walked into the dealership I was helped by a gentleman named Jason Griffith. He was so professional and had a lot of knowledge about all of the Ford products. I got excellent service and the most exciting part about my experience was Jason was childhood friend that I had not seen for 35 years.
Feb 11 2015
Reviewed by carolyn morrison
5 Star Sales Review
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It was great Scott Baum went above and beyond to give me the car I wanted. He provided great customer service and answered all of my questions.
Feb 11 2015
Reviewed by Debrielle Boone
2 Star Sales Review
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I hardly spoke to my salesman he wasn't the most enjoyable person to be around. I never seen upper management while at the dealership. On pickup day I was there three hours waiting to get paperwork done and again spoke to my salesman a handful of times. I did not feel like my business was appreciated, seeing as no management congratulated me or my wife. Has they not had my vehicle that I wanted I would have left the dealership. I would not recommend or do business with Capital Ford again.
Feb 11 2015
Reviewed by Michael Crowder
5 Star Sales Review
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Great Experience. Damon was the best. Made me feel very comfortable.
Feb 11 2015
Reviewed by Renee Jones
5 Star Sales Review
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I called in and said this is the car I want and this is the payment I want. I left with the car I want and with the payment I wanted. What could be simpler? Meanwhile, the staff was courteous, helpful, informed, and professional. I am already highly recommending this dealership to everyone I know.
Feb 9 2015
Reviewed by Tony
2 Star Sales Review
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Well it was an ok experience. However the salesman treated me like dirt on the bottom of his shoe and if I really didn't want the car I would have left. His attitude did change once he saw I was serrious.
Feb 8 2015
Reviewed by Sean Kasinger