4 Star Sales Review



I went through TrueCar.com and found what I was looking for. For the most part it's was pretty easy to purchase my car. It was pretty busy so I was waiting a lot. Just had a long workout that morning and Not good to wait that long on an empty stomach. That was the only bad thing I really experienced. For the most part I was taken care of far as the vehicle I purchased. The sales person cleaned and fueled the vehicle. And I asked for the car dealer emblem to be taken off and it was. First new car I have purchased and it went easier than expected. Lock in a price before you go so you don't have to worry about bargaining. Like I said, good experience just make sure you eat some thing before you go.
Feb 11 2015
Reviewed by Daniel Mansfield
2 Star Sales Review

I hardly spoke to my salesman he wasn't the most enjoyable person to be around. I never seen upper management while at the dealership. On pickup day I was there three hours waiting to get paperwork done and again spoke to my salesman a handful of times. I did not feel like my business was appreciated, seeing as no management congratulated me or my wife. Has they not had my vehicle that I wanted I would have left the dealership. I would not recommend or do business with Capital Ford again.
Feb 11 2015
Reviewed by Michael Crowder
2 Star Sales Review

Well it was an ok experience. However the salesman treated me like dirt on the bottom of his shoe and if I really didn't want the car I would have left. His attitude did change once he saw I was serrious.
Feb 8 2015
Reviewed by Sean Kasinger