Customer Reviews

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5 Star Sales Review
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Ron Spellers was excellent to work with. He was very professional and the management, finance and service staff were all very friendly. I will certainly recommend Capital Ford to anyone who is looking to purchase a new vehicle in the future.
Apr 13 2015
Reviewed by David Hostetler
5 Star Sales Review
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Kenny and Brian were friendly, helpful, knowledgeable and made our experience fast and pleasant! We will be back.
Apr 13 2015
Reviewed by Kelly Miller
5 Star Sales Review
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Excellent- Tim Mallard did a great job!
Apr 13 2015
Reviewed by BMP East, INC / John Brown
5 Star Sales Review
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If it were not for the salesman Warren Grant, I would have purchased from another dealer. he is great, your service department and management do not understand about customer service and what it means to KEEP loyal customers!
Apr 13 2015
Reviewed by ken Clark
5 Star Sales Review
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I was greatly impressed with my salesperson, Jim Pitts. We spoke via telephone before meeting. He asked the type of vehicle I was interested in including color, features, extras. I received another call telling me he had several choices that fit my criteria and asked if we could meet. I followed up with a visit and he found a great automobile with many of the features and lots of extras that enhanced the deal. We talked money, trade in, etc and he completed the groundwork with the finance associates at the dealership. After a little give and take with the 'financial guru', we reached an agreement that was beneficial to both parties. I will continue considering Capital Ford first when I am ready to buy or trade vehicles. Jim Pitts will certainly be the salesperson I would wish to deal with in future transactions and will recommend his services to friends and family.
Apr 11 2015
Reviewed by Pat Aycock
5 Star Sales Review
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Extraordinary,extraordinary,extraordinary !!!David Marconi,a Prince among men.This whole process started in Dec,waiting for a letter from the Trustee to ok the purchase.David never gave up and encouraged me not to loose hope.Finally,David called with the ok,and waited for me to come up after work.How awesome is that!He was as excited as I was,and excited for me! That's just who you want to buy a car from...and everyone there knew,and congratulated me!It doesn't get much better than that.By the way,this is the first time buying a car by myself (widowed twice)... Very easy,and I trusted David and Mike. One of my new co-workers also bought her car from you last year and had the same awesome experience,but with a different gentleman ,not David. Of course everyone asks where I purchased the car,and after telling them of my experience,they are amazed.Hopefully,they will get their next car from Capital Ford!!! Do I sound grateful? I most certainly am...Very! And,I was treated like family!!!
Apr 10 2015
Reviewed by Roberta Barcus
5 Star Sales Review
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Very efficient. Jeff Van Larr in the service department was able to diagnose that our mini van was finally terminal at 307,000 miles on Monday. Many thanks to him for keeping that vehicle on the road for so long. He referred us to Jim Pitts who promptly identified the Explorer that we wanted. It had to be shipped from another dealer and by Thursday evening we were back in business. It was a pleasure doing business with Jim and Aric.
Apr 10 2015
Reviewed by Jim Moore
5 Star Sales Review
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Had a great car buying experience yesterday. Richard Cappeletti was our sales associate and he was excellent!
Apr 10 2015
Reviewed by Jeffrey Oddo
5 Star Sales Review
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Rueben was my sales agent and he went above and beyond to get me in a new car. I really appreciate how he pursued every option to get me the best deal possible given my situation, which was not ideal.
Apr 9 2015
Reviewed by Brandy Bowser
4 Star Sales Review
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was greeted and took a test drive and actual purchase it
Apr 8 2015
Reviewed by alice scott