5 Star Sales Review




Outstanding from start to finish, thanks to Ron! I hate buying cars, but Ron was great and made the entire experience enjoyable and fun. He didn't try to sell us something more expensive than the original budget we came in with, he shared some great, common sense advice and was just a genuine, nice guy (not sleazy like the person we encountered at Crossroads Ford). As it turned out, we spent $5,000 more than we had planned to once my husband saw that black Charger. The finance person (sorry, I don't recall his name) did a good job as well. He was very professional and tried his best, without being pushy, to sell us an extended warranty and some type of coverage on the tires. He gave a good sales pitch (and tried several techniques, to no avail),, but in the end I just pulled out my favorite quote on negotiating from Harvey Mackay's book "Swim with the Sharks Without Being Eaten Alive," which is "smile and say 'no' until your tongue bleeds." This was the second car we have purchased in the past 5 years, both at Capital Ford, and we will definitely be back when it's time to car shop again. That will probably be early next year, if my clunker lasts that long! I plan to call ahead to make sure Ron is still there!!
May 29 2015
Reviewed by Jennifer Franks