Customer Reviews

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5 Star Sales Review
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Yahya was very knowledgeable , personable and courteous. Everyone there was very nice.
May 29 2015
Reviewed by Rebecca Myers
5 Star Sales Review
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Outstanding from start to finish, thanks to Ron! I hate buying cars, but Ron was great and made the entire experience enjoyable and fun. He didn't try to sell us something more expensive than the original budget we came in with, he shared some great, common sense advice and was just a genuine, nice guy (not sleazy like the person we encountered at Crossroads Ford). As it turned out, we spent $5,000 more than we had planned to once my husband saw that black Charger. The finance person (sorry, I don't recall his name) did a good job as well. He was very professional and tried his best, without being pushy, to sell us an extended warranty and some type of coverage on the tires. He gave a good sales pitch (and tried several techniques, to no avail),, but in the end I just pulled out my favorite quote on negotiating from Harvey Mackay's book "Swim with the Sharks Without Being Eaten Alive," which is "smile and say 'no' until your tongue bleeds." This was the second car we have purchased in the past 5 years, both at Capital Ford, and we will definitely be back when it's time to car shop again. That will probably be early next year, if my clunker lasts that long! I plan to call ahead to make sure Ron is still there!!
May 29 2015
Reviewed by Jennifer Franks
5 Star Sales Review
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This week I went to the principal agency capital ford in raleigh, i see what they offer some of its new car models; with friendly staff I was treated by his salesman named richard Cappelletti With great professionalism he showed me and talk about each late-model car; I gave estimates of some interest to my car, making the buying of a 2015 ford explorer great. I appreciate the care and kindness of the seller for their time and hard work
May 29 2015
Reviewed by israel leon escalante
5 Star Sales Review
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everything was done with professionalism and it was taken care of well Thanks
May 29 2015
Reviewed by James Myers
5 Star Sales Review
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Richard Cappelletti is excellent salesperson. Kevin Davis and Jon Smith both great to work with. This experience was confirmation that the personnel at Capital Ford are customer oriented and top notch. We recommend Capital Ford and specifically Richard to our friends and family who are interested in purchasing new vehicles.
May 29 2015
Reviewed by Debbie Klein
5 Star Sales Review
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First I want to say that from James Bennett and Terry Sharpe are a asset to your team. They are very personal and professional and very attentive to our needs. Vic in the finance department is very personal and makes sure you are very comfortable and explains all options that are there. No hassle no pressure and most importantly very knowledgeable, Capital Ford is the perfect dealership for me and my husband. Terry found us the perfect truck and had it ready as promised. We are delighted with our purchase. However this is not the first purchase from Capital Ford. We have purchased a 2013 Taurus Limited, 2013 Edge and our son purchased a 2013 Fusion Titanium. Our son currently in Korea in the Air Force will upon his return to NC will be purchasing a 2015 Mustang GT. Where will the Somerville's go for their next auto purchase? CAPITAL FORD!!! Of course!!!! John and Pamela Smith-Somerville
May 27 2015
Reviewed by Pamela J Smith
5 Star Sales Review
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My intent was to "look" just start the process of looking at vehicles and decide what to purchase. Left a few hours with a vehicle, that's a it went great situation.
May 27 2015
Reviewed by DAVID KREIDLER
5 Star Sales Review
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This was a fantastic buying experience. Jason was awesome to deal with and he understood our needs. This was the best buying experience I've ever had. Jason was kind and courteous and wasn't pushy at all. He honored the price we talked about through email and everything went smooth. When it's time to buy a new car the first person I will see will be Jason. I will be recommending all my friends and family to not only Jason but the entire team at Capital Ford Raleigh as well.
May 27 2015
Reviewed by Daniel Ruggio
5 Star Sales Review
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From start to finish a great buying experience the managers my sales person Scott and Vic our credit manager are all took notch!
May 27 2015
Reviewed by Rene
5 Star Sales Review
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Always good work.
May 27 2015
Reviewed by G Kennedy