1 Star Sales Review
Let me start by saying Lew was/is awesome, however this has been the worst car buying experience I have ever had. I hadn't even had the vehicle 24hrs when I discovered issues with it. I returned the vehicle almost a week ago for the situation to be rectified and have yet to hear anything about the vehicle. I DO NOT know where my vehicle (that I just spent $32,000 on) is, what's being done to it, or when I will get it back. Nobody has kept me in the loop and this is completely unacceptable customer service. I need my truck back ASAP. I need someone to contact me right away and stop putting Lew in the middle of this. Thanksgiving is two days away and I still do not have my truck.
Nov 23 2015
Reviewed by Ray
1 Star Sales Review
Do Not Buy a truck from Capital Ford of Raleigh I need 8 parts replace on truck I payed cash for truck David Butler will not order them He wants me to go to another ford dealership He will not give me the owner number They
get your money and want fix it
Nov 17 2015
Reviewed by michael beasley